Refund policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with tags, and in its original packaging. No opened and/or used personal care and beauty products will be accepted for a return. You’ll also need the receipt or proof of purchase.

To start a return, please log into your customer account and follow the return prompts, or you can contact us at happy@happinessaintcheap.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. All returns are subject to validation and approval at Happiness Ain't Cheap’s discretion.

You can always contact us for any return question at happy@happinessaintcheap.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please allow 7 business days for processing of the return before a refund can be issued. We regret that we are unable to refund your original shipping charges, if applicable, unless the return was a result of our error. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), and gift cards. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We do not offer exchanges at this time. The best way to replace your item is to return the item you have, and once the return is accepted and you are refunded, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.